Dec 27 2012 by Ian Bunting, Airdrie & Coatbridge Advertiser
It wasn’t quite finger-lickin’ good for a Coatbridge man when he paid a visit to a fast food restaurant – as a nasty surprise awaited him in his dinner.
David Hughen was all set to tuck into his corn cobette takeaway from KFC in his home town when he discovered a slimy maggot writhing around in the corn.
He feels the incident has since been poorly dealt with and says he has had no recent contact from the company following the incident on October 31.
David said: “I discovered the maggot in my food when I got home with my takeaway, and I was lucky to see it before I ate it up.
“I then took the corn back to the store the following day and I have still not had much in the way of an apology.
“I’ve spoken to the area manager and was told they would be in touch within a week, but I’ve had no contact since then.
“There has been no offer of a refund for the corn I paid for; I’ve tried to get in touch with staff for the past few weeks and have had no luck at all getting hold of anyone.
“I feel my concerns have fallen on deaf ears so far and don’t think it’s unreasonable to expect some sort of compensation.
“I’ve been put in a position where I feel as though I have nowhere left to turn as I’ve been fobbed off right from the get-go.”
David added of a suggestion made during one of his phone conversations to KFC: “They offered to meet me at the Coatbridge store and take me around the site to see how clean it is, but I have no interest in that.
“All I am concerned about is what happened to me and them dealing with the issue of a maggot being in my food.”
KFC say they are now in the process of dealing with David’s concerns and say they are looking into how the maggot found its way into the corn in the first place.
A spokesperson for the company said: “Our corn cobettes arrive pre-washed and packed direct from our suppliers.
“There are strict procedures in place at all stages of the food preparation process.
“We have contacted our supplier to see how this may have happened.
“We are extremely sorry for Mr Hughen’s experience.
“Our customer care line is in touch with him in order to apologise and offer a gesture of goodwill.”